FAQs
2022 Is Happening! May 19-21.
We appreciate your patience
The festival is dedicated to ensuring the health and well-being of its staff, patrons, partners and volunteers, and will continue to monitor and abide by the most up-to-date Covid safety recommendations from state and local leaders.
How do I find my tickets that were bought from 2020?
Please use this link to have your tickets resent to you.
https://www.bigtickets.com/w/retrieve-tickets/
Why does my Apple Wallet show a Friday date on my tickets when my tickets are for Saturday?
Our ticket platform is aware of this problem and are working to correct it. Your downloaded tickets do have the correct date on them.
What is our Covid policy?
We are following City of Cincinnati guidelines.
When are tickets available?
Tickets are available from March 1, 2022 to May 21, 2022.
Where do I park?
Please find parking lots and directions here.
Is there a coat check?
Yes, complimentary coat check is available.
What is included in my winery dinner ticket?
All winery dinner tickets include food, wine pairing, and gratuity.
What does admission include?
Based on your ticket type, you pay one fee to enter. Your admissions ticket includes one complimentary Riedel wine glass, and to sample all food and wine that is offered.
Dress Code
The dress code for all events at the wine festival are smart casual to business casual.
How do I receive my tickets?
You will receive an email containing a link to print your tickets from your own printer or choose mobile delivery for a mobile ticket.
Please search your email for @winefestival. to locate. Still missing? email tickets@winefestival.com.
What if I lose my ticket?
You will receive an email reminder the day of the event with a link to your ticket order.
Are there any restrictions?
No backpacks, large bags, outside food or drinks will be allowed. Must be 21 and over with picture ID for Entry. Please drink responsibly. Intoxicated or disorderly patrons will be refused service and can be evicted from the venue. Those evicted will not be re-admitted and tickets will not be refunded.
Are children or pets permitted to attend?
No. We love children and four-legged friends, but for everyone’s safety, no children, strollers or pets are permitted. The exception is a service dog for a blind, deaf or mobility impaired person.
Do you have a designated driver option?
We thank you for drinking responsibly and securing a designated driver for the event. However, we do not have a designated driver ticket because we are unable to monitor non-drinking. Non-drinkers will have access to non-alcoholic beverages along with all the food. We are a charitable event and thank you for your support. The ticket proceeds will help provide grants to 30+ local charities and half of the value of the ticket price is tax-deductible.
My question was not listed above
With any other questions or inquiries that were not answered above, please contact the wine festival office via email: tickets@winefestival.com
I still have my 2020 tickets
Purchased/ non-refunded tickets for the 2020 or 2021 festival will transfer to the 2022 festival. Please search your email for Big Tickets. No luck? Email us: tickets@winefestival.com