FAQs
FESTIVAL UPDATE – COVID-19 STATEMENT
UPDATED Thurs., 3/12 – Events originally taking place at the Duke Energy Convention Center and the Hilton cancelled.
For more information, please read here
Transfers/refunds response due no later than March 27, 2020.
Where do I park?
Please find parking lots and directions here.
Is there a coat check?
Yes, complimentary coat check is available.
What is included in my winery dinner ticket?
All winery dinner tickets include food, wine pairing, and gratuity.
What does admission include?
Based on your ticket type, you pay one fee to enter. Your admissions ticket includes one complimentary Riedel wine glass, and to sample all food and wine that is offered.
Dress Code
The dress code for all events at the wine festival are smart casual to business casual.
When are tickets available?
Tickets are available October 1, 2019, to March 14, 2020.
How do I receive my tickets?
After your order has been processed, you will receive an email containing a link to simply print your tickets from your own printer or choose mobile delivery for a mobile ticket.
What if I lose my ticket?
You will receive an email reminder the day of the event with a link to your ticket order.
Are there any restrictions?
No Knapsacks, large bags, outside food or drinks will be allowed. Must be 21 and over with picture ID for Entry. Please drink responsibly. Intoxicated or disorderly patrons will be refused service and can be evicted from the venue. Those evicted will not be re-admitted and tickets will not be refunded.
Are children or pets permitted to attend?
No. We love children and four-legged friends, but for everyone’s safety, no children, strollers or pets are permitted. The exception is a service dog for a blind, deaf or mobility impaired person.
Do you have a designated driver option?
We thank you for drinking responsibly and securing a designated driver for the event. However, we do not have a designated driver ticket because we are unable to monitor non-drinking. Non-drinkers will have access to non-alcoholic beverages along with all the food. We are a charitable event and thank you for your support. The ticket proceeds will help provide grants to 35 local charities and half of the value of the ticket price is tax-deductible.
My question(s) do not appear on this page
With any other questions or inquiries that were not answered above, please contact the wine festival office at 513-241-3434.